Alternatives for smart card often unknown – Telegraaf.nl

Alternatives for smart card often unknown – Telegraaf.nl

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NS informs travelers insufficient alternatives to the smart card. Consumers find that the travelers and organization Rover. The organizations receive complaints from train passengers daily over the fact that they do not know that alternatives, such as the one-chip card or the e-ticket. That writing both organizations Thursday in a letter to the NS

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Photo: Reuters

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According to them, the NS must not only better inform travelers about the alternatives, but also ensure that the single smart card can be purchased easily. Now it is often difficult to find on the screen of the card reader and not all machines for sale.

From Wednesday, July 9th train passengers can only travel with a smart card or an e-ticket. The Consumers opened that day a hotline which many complaints were received. Dealing mainly with the high entry fee of 20 euros that should at least be able to travel by train. On the map

The NS says to take the complaints seriously and work. A solution According to a spokesperson comes after the summer holidays a campaign to increase. Awareness of the tickets The menu of the card reader is also simplified, so that travelers could find it easier. Disposable chip card This also applies to the e-ticket on the website. Moreover, people will soon be able to pay at the ticket machine card

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