Ombudsman investigates perils PGB – Telegraaf.nl

Ombudsman investigates perils PGB – Telegraaf.nl

THE HAGUE –

The National Ombudsman will conduct research into the problems of the Social Insurance Bank (SVB) about the personal budget (PGB). A large number of health care providers has not received money in January SVB as a result of a new system. Unacceptable, says the Ombudsman

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Photo: Reuters

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At the end of last year the budget-paid caregiver from their personal budget. This system is adapted to prevent fraud. Since January 1, the SVB regulates the payment of health care providers. However, the change has led to administrative problems. Many people have not yet received their money.

The National Ombudsman receives complaints since the end of December on the SVB. They range from poor accessibility, lack of knowledge among employees, gaps in assessing the health contracts and the loss of documents.

Proceedings of the Ombudsman and the SVB on the complaints have not led to improvement. “It does not appear that the problems with short-term payoff are resolved. Still the SVB is difficult to access and the information overload, “said the Ombudsman.

The municipalities play an important role in the new system. They have since January 1, responsible for the caring of the people and determine what care people get. The so-called grant message, so the message that someone has the right to care, municipalities must send to the SVB. The majority of the municipalities have done this time, a small seventy not

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