© ANP.
NS has no patience with his best customers. According to De Telegraaf train passengers their new subscription (Always Free, Free Weekend, Dal Free) password no longer automatically have their money back. Receive
Until recently, passengers up to three times a year are entitled to a cash refund scheme if they had to buy a ticket because their subscription in a had sat down. different jacket, pants or purse “But NS is entitled secretly abolished,” says a spokesperson for travelers club For a better public transport. “I’m furious. NS CEO Timo Huges said Saturday in De Telegraaf that he still wants to put travelers at 1, 2 and 3, but here he takes away his best customers a right which exists all over Europe. “
NS 1 5 million people with a subscription. In NS-manager Van Halen subscribers can now rely on a compensation scheme of NS.
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